Activities project to develop tourism service potential of personnel in the tourism business sector

Project responsible person: Asst. Prof. Dr. Paitoon Monphanthong
Agency: NIDA Tourism GSTM NIDA

This project is the development of a curriculum designed to meet the needs of workers in tourism industry There are 2 main topics:

1. Sustainable tourism management:
   • Net zero carbon tourism (Carbon Neutral Tourism)
   • Tourism management according to the concept BCG Model and application to aim for sustainability
2. Services that exceed expectations in the digital age:
   • Techniques for creating an impression and providing service with heart.
   • Using digital tools and technology to enhance high quality tourism experiences.

Contact to request academic services:
NIDA Consulting Center, National Institute of Development Administration (NIDA)
Telephone: 0-2727-3802-5
Email: ncc@nida.ac.th
website: consult.nida.ac.th | nida.ac.th